Support

Email support@committeehq.com.au. It is read by the people who build CommitteeHQ, in North West Queensland, on business days.

Tell us which committee you are with and, if it is about the app, which phone or tablet you are using. Screenshots help.

Before you write

I can't see my committee in the app

Your committee's secretary or administrator controls who has access. If you have been added on the website but the app does not show the committee, sign out and back in. If it is still missing, ask your secretary to check your membership is accepted and not archived.

I forgot my password

Use Forgot password on the website. Resetting it signs you out of the app on every device, so you will sign in again there.

The app says something hasn't been sent

The app keeps working without coverage and sends what you entered when it can. Anything marked as not yet sent is not part of your committee's records until it reaches us; keep the app open somewhere with signal and it will catch up.

I want to see, correct or remove information about me

Start with your committee's secretary. They hold the records and can usually fix them straight away. If they cannot, email us and we will help. Our Privacy Policy explains who holds what.

I want to close my account

Accounts are created by committees, not in the app, so ask your committee to remove you. If you would rather deal with us, email us and we will arrange it with them.

Something looks like a security problem

Email us with what you saw. Please do not probe further, and do not post the details publicly until we have replied.

Out West AI Pty Ltd, ABN 84 695 421 615, Julia Creek, QLD 4823, Australia. Terms of Service · Privacy Policy.